Support

We usually reply within two business days.

Something looks wrong with a food's numbers

Tell us the food's name as it appears in the app and what you expected. Every built-in food lists its source, so we can check it against the original table.

I didn't get my sign-in code

• Check your spam or promotions folder for an email from MacroMax (no-reply@macromax.net).
• Codes can be requested once a minute. Wait a moment, then tap "Send code" again.
• Make sure the email address is typed correctly.

Subscriptions and refunds

Subscriptions are billed and managed by Apple or Google. To cancel, use your device's subscription settings (on iPhone: Settings → your name → Subscriptions; on Android: Play Store → Payments & subscriptions). Refunds are handled by Apple or Google under their policies.

Delete your account

Email support@macromax.net from the address you sign in with and ask us to delete your account. We'll permanently delete your account and everything linked to it (profile, recipes, meal logs, budgets and weigh-ins) within 30 days and confirm by email. Deleting your account doesn't cancel an App Store or Google Play subscription, so cancel that separately.